WorkTrips from the inside. How does Daniel, our expert, simplify business travel for companies?

In the world of business travel, where every detail matters, it is not only the tool that matters, but also the people behind it. At WorkTrips, we believe in the power of combining intuitive technology with personal support from experts who understand business and the needs of travelers. Thanks to an interview with Daniel Petryk, we will show WorkTrips from the perspective of someone who helps companies improve business travel daily.

 

Paulina: Hi Daniel, I’m glad you found time for me. Before we dive into the details, could you tell me a bit about your career path and what drew you to the business travel industry? 

Daniel: Hello, Paulina. Thank you for the opportunity to talk to me. My career path has long been connected to the travel industry. I worked in travel insurance for almost 10 years, and the relationships and experience I have built over the years have led me to where I am today at WorkTrips. I am delighted to offer companies solutions that truly make their lives easier.

 

Paulina: How would you describe your daily duties, and what do you like most about your job at WorkTrips?

Daniel: As a Business Development Manager, I oversee the development of our company by establishing relationships with new clients. I conduct a large part of my activities on social media, especially on LinkedIn. I try to advise, share knowledge, and show how to optimize the area of business travel in companies to generate benefits. Furthermore, I derive the greatest satisfaction from moments when I see the real effects of cooperation.

 

Paulina: As a person who has direct contact with customers, both at the sales stage and in the subsequent care, what do you think is most important in building relationships with business clients in the context of business trips?

Daniel: I think that building trust is the most important thing, but it has to be supported by solid foundations. It is worth not only telling about our offer, but above all and firstly, listening to the other side. When I understand the needs of the company, I am able to propose solutions and platform functionalities that will actually solve problems and fully respond to the needs.

 

Paulina: The worktrips.com platform is designed to simplify and facilitate business travel management. How do you think our tool affects the daily work of people organizing delegations and traveling for business?

Daniel: The transition to online business travel services through worktrips.com is a revolution for companies. Manual booking of business trips is extremely complex and time-consuming, requiring contact with many suppliers at the same time. Our platform allows us to reduce the time spent on booking services related to business travel by up to 90%. Human support is extremely important to us. Therefore, if any questions regarding business travel arise, the user can use the live chat built into the platform and contact an agent in real time for help. We are available 24/7/365, also by phone and email, so we are always here to help in urgent situations.

 

Paulina: Let's move on to the topic of sustainable travel and our support for companies in reducing their carbon footprint. Have you noticed that these aspects are gaining importance recently?

Daniel: ESG issues are very important. This is not just a trend, but a kind of pressure. Organizations that do not conduct sustainable development activities simply cease to be competitive. That is why more and more companies are setting goals in the context of CO₂ reporting. The WorkTrips team can report the carbon footprint of individual business trips for the company. At the travel planning stage, the user can compare the carbon footprint of individual transport options. This helps make informed decisions.

 

Paulina: What are the real benefits for companies to have access to over 2.2 million hotels and 900+ airlines that worktrips.com offers? 

Daniel: The benefits are huge. Such a rich offer and advanced options for filtering connections and hotels allow you to plan a trip that will be perfectly tailored to your needs. In addition, if a given company has its own negotiated corporate rates, we can easily implement them in our system.

 

Paulina: How do our specialists ensure that the worktrips.com platform implementation process is smooth, stress-free, and as user-friendly as possible for each partner?

Daniel: Our dedicated implementation department guides clients step by step through the entire implementation process. We provide full training for travel administrators and traveling employees. We provide training materials and instructions. The platform works very intuitively, and we are available to help at any time.

 

Paulina: As we are talking, we can also add that our company is not only about business trips, but also the organization of various types of MICE events. Additionally, our platform has interesting functionality, such as predefined events. Could you say something more about this?

Daniel: We deal with the full comprehensive organization of MICE events, various types of integration trips, trainings, conferences, events, trips for sports teams, and many others. As you mentioned, we have an interesting function on our platform, thanks to which you can create predefined events. This is an ideal solution for trips with a different specificity than everyday travel, e.g., to business fairs. For such events, you can create a separate travel policy and set different price limits for airline tickets, flight classes, or hotel reservations. We encourage you to check the platform's capabilities in practice. During a meeting with our specialists, the client can see how the worktrips.com platform works and see how it supports travel organization.

 

Paulina: Coming to the end of our interview, I would like to ask you how you see the business travel market in the future? What will be important in the coming years?

Daniel: The future of business travel is greater automation, which will shorten and simplify processes while increasing safety. However, it will also be important for sustainable development. Human support will also be key. And the agent watching over the trip will continue to be invaluable and irreplaceable in non-standard situations. Finally, I will mention that I see the growing importance of personalization. It is thanks to it that at WorkTrips we advise and help companies. We precisely identify areas for optimization, both in terms of costs and time spent on business trips.

 

Paulina: This brings us to the final question. If you were to sum up our company in a few sentences, what would come to mind?

Daniel: The first association is… everything in one tool, available 24/7/365, always with the support of a travel agent. What sets us apart is security, automation, and above all, freeing up your time and potential.

 

Paulina: A very accurate summary. Daniel, thank you very much for taking the time to meet with me. It was a very interesting and inspiring conversation. I wish you much success!

Daniel: Thank you for inviting me!

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